Accountants, attorneys, realtors and more who serve you in Spanish or English. Every Avalado expert is interviewed by our team, with licenses you can look up. Using Valado is free.
Draft for attorney review. Items highlighted in yellow must be filled in before launch.
Terms of Service
Last updated: October 29, 2026
The short version: Valado helps you find professionals who serve clients in Spanish, interviewed by our team, except profiles marked "Avalado pending". Our review is not an official certification, so confirm any license yourself and make your own decision before hiring anyone.
1. Agreement
These terms apply to your use of valado.co. By using the site, you agree to them. If you do not agree, please do not use Valado. Valado is operated by Lumigraph Press, Houston, Texas. Valado is intended for people in the United States.
2. What Valado is, and what it is not
Valado is a directory. The experts listed are independent professionals, not our employees, agents or partners. We are not part of any agreement between you and an expert, we do not handle payments between you, and we are not responsible for the services an expert provides.
Valado does not refer, match or assign clients to experts, and it is not a lawyer referral service. You search, choose and contact experts yourself. We do not rate or rank experts, and we get no part of any fee you pay an expert.
Nothing on Valado is legal, financial, tax, medical, mental health or other professional advice.
We do not check what an expert tells you outside Valado. If you have a claim about an expert’s services, it is between you and that expert.
3. What the Avalado badge means
Avalado is Valado's own review. It is not a license, a government certification or an official verification. An expert shows the badge after:
an interview with the Valado team, in person or by video,
a search of public license records, when the state or issuing body makes them available online, and
their approval of the text of their profile.
Please understand the limits of this review:
We are not a government agency, licensing board or background-check company. We cannot officially confirm anyone's identity, license, education or qualifications.
Most information in a profile comes from the expert. We do not independently confirm all of it, and it may be incomplete, out of date or inaccurate.
A license we found may lapse, be suspended or change after our review.
The badge does not guarantee quality, results, availability or price.
The badge means a profile passed our review on the date it was published or last reviewed. It is not an endorsement, and it does not mean the expert is right for your situation.
A profile marked "Avalado pending" does not have the badge. Our team has not interviewed that expert yet. We only found their license in a public registry, and we do not vouch for them until the interview.
We write each profile with the expert, with help from AI writing and translation tools, and the expert approves the final text.
Before you hire anyone, confirm their license directly with the agency that issued it. By using Valado, you understand and accept these limits, and you agree that the decision to hire an expert is yours alone.
4. Using Valado
Browsing Valado is free. When you use it, please do not:
copy or collect profiles in bulk, including with bots or scrapers,
use expert contact details for spam or unsolicited marketing,
pretend to be someone else,
submit false applications or nominations,
interfere with how the site works, or
use Valado for anything unlawful.
5. Who can use Valado
You must be 18 or older to create an account, submit a profile, book an appointment or send us a form. Accounts are for one real person, the expert named on the profile.
6. Booking appointments
Valado gives experts a calendar so clients can book a time. The appointment, the service, any fees, cancellations and any advice are between the client and the expert. Valado is not a party to that agreement and is not responsible for the meeting or its outcome. Please book only appointments you plan to keep, and cancel with the link in your confirmation if your plans change.
7. Acceptable use
Do not copy expert contact details in bulk, scrape the site, send automated or fake submissions or bookings, use Valado to send spam, try to access another person’s account, or interfere with how Valado works. We may block access and remove content that breaks these rules.
8. Photos and content rules
Upload only photos and text you own or have permission to use. Your profile photo must be a real photo of you. Photos of your work, results or clients must be real and not made or changed with AI to look like work you did. Never upload content that is illegal, sexual, violent, hateful, misleading, someone else’s private information, or that infringes someone’s rights. We review profiles before they go public and may remove any content or account that breaks these rules, and report illegal content to the authorities when the law requires it.
9. For experts
Eligibility. You must be at least 18, legally allowed to offer your services, hold any license your work requires and be able to serve clients in Spanish. We confirm your Spanish during the interview.
Accuracy. The information you give us must be true. Tell us within 14 days if your license lapses, if you face disciplinary action or if your details change.
Laws and professional rules. Follow the laws that apply to your work, including privacy and marketing laws, and your profession’s rules on advertising, testimonials and client confidentiality. Your profile is your advertising, and you are responsible for it meeting those rules. For example: attorneys follow the Texas Disciplinary Rules of Professional Conduct on advertising, including any filing with the State Bar Advertising Review Committee; realtors show their broker’s name as TREC requires; counselors and therapists show their license type; financial advisors make the disclosures their securities rules require; and CPAs make only claims they can back with facts. Tell us if anything in your profile does not meet your rules, and we will change it.
Honest reviews and client stories. Never fake a review or client story, never pay or offer anything for one, and never ask family, employees or anyone with a conflict of interest to write one. Do not pressure or punish a client for honest feedback.
Replies. Reply to every client request you get through Valado within 1 business day, even if only to say you cannot help. This applies to every expert, free or Pro. If you cannot keep up for a while, pause your profile in Settings. We may pause a profile that often leaves clients without a reply.
Your content. You keep ownership of your photo, logo and anything else you provide. You give us permission, free of charge and not exclusive to us, to use, edit for length and clarity, translate and display your approved profile, photo, logo, name and likeness to run Valado and to promote it, including on social media, in our monthly list and in ads for Valado. Our service providers, including AI tools, may handle this content to help us do that, under their own terms. We will not sell your content, license it to other companies or use it to market Lumigraph Press services without asking you first. This permission ends when your profile is removed. Copies in backups can remain for up to 30 days, and posts we already shared or pages saved by search engines may remain for a time.
Your profile and badge. We write your profile with your input, and you approve it before it goes live. While you are featured, you may share your profile link and show the Avalado badge, as long as it links to your profile and is not altered. When your profile is removed, please stop using the badge. If your work requires a license and we find it in a public registry, we may publish your profile before your interview, marked "Avalado pending" and without the badge. Until your profile has the badge, do not show it or describe yourself as Avalado. If the interview does not happen within 30 days, we unpublish your profile until it does. If someone on your team fills in your profile for you, you still approve the final text yourself, and the profile remains yours and your responsibility.
Removal. You can ask us to remove your profile at any time, and we will do it promptly, usually within 7 days. We may pause or remove a profile if we have concerns about their credentials, if information is inaccurate or if complaints raise concerns.
Cost. Being featured and earning the Avalado badge cost nothing. Valado Pro is the only paid option. It is optional, clearly labeled and never affects our review, who receives the badge or where any expert appears in search or in the directory.
Valado Pro. Pro is a monthly or yearly subscription for featured experts, billed through Stripe at the price shown on the Pro page when you subscribe. Pro is a flat price for tools. It is never charged per client, per lead or per booking, and we never take a share of what clients pay you. For now, Pro is not offered to attorneys. Attorneys can be featured for free. If you subscribe at a beta price, you keep that price as long as your subscription stays active. If you cancel and subscribe again later, the price shown at that time applies. You can cancel anytime, and Pro stays active until the end of the period you paid for. We make requested profile updates within 1 business day. You are responsible for the booking link, WhatsApp number and client stories you give us, and you confirm that each client agreed to share their story and that your licensing rules allow it. If a story includes a client’s name or photo, you confirm the client agreed to that too. If your profile is removed, Pro ends and we stop billing you. When Pro ends, your profile returns to the standard featured profile. Nothing is deleted.
Pro at no cost. We may give Pro at no cost to some experts, for example our founding experts. Pro at no cost has no end date, but it is a courtesy, not a purchase or a promise. We may change it, limit it or end it at any time, for any reason or for no reason, with or without notice. It also ends if we stop offering Pro or Valado stops operating. When it ends, your profile returns to the standard featured profile and nothing is deleted. If you want to keep Pro after that, you can subscribe at the price shown at that time.
Lumigraph Press. We may tell you about Lumigraph Press publishing services. Buying them is never required to be featured.
10. Expert accounts and profiles
Keep your account secure and use it only for yourself.
Everything you add to your profile must be true and yours to share, including your license, credentials, results and photo.
You give Valado permission to publish your profile, translate it, edit it for clarity and length, and show it on Valado and in links to Valado. We send you the final version, and it is published only after you approve it.
If you change your name, title, license, story or the sections we reviewed after you are Avalado, your profile goes back to review.
We may pause or remove a profile that is inaccurate, out of date or breaks these terms.
You can delete your account at any time from your dashboard.
When a visitor asks for your contact details or books with you, Valado sends you their name and contact details. Use them only to answer that request. Do not sell or share them, add the person to a mailing list or send bulk or automated messages without their clear permission, and if they ask, stop contacting them and delete their details.
11. Nominations
Only nominate people you believe would welcome it, and share only their business contact details. The person you nominate decides whether to be featured.
12. Messages from us
If you give us your email, phone or WhatsApp number, you agree that we may contact you there about your application, nomination or profile. You can unsubscribe from the monthly list at any time.
13. Our content
The Valado name, logo, design, icons and the text we write belong to Lumigraph Press. Please do not use them without our permission, except for experts sharing their profile link and badge as described above.
14. Other websites and services
Valado links to services we do not control, such as WhatsApp and experts' own websites. We are not responsible for their content or policies.
15. Disclaimers
To the extent the law allows, Valado is provided "as is," without warranties of any kind. We work to keep profiles accurate, but we cannot promise that every detail is complete or current.
16. Limitation of liability
To the extent the law allows, we are not liable for indirect or consequential losses, or for anything arising from your dealings with an expert. Our total liability for all claims related to Valado is limited to the greater of 100 US dollars or the amount you paid us in the 12 months before the claim.
17. Your responsibility
If your misuse of Valado, or content you gave us, leads to a claim against us, you agree to cover the resulting costs.
18. Reporting a problem
If you see a profile or content that is wrong, unsafe, infringes your rights or breaks these terms, use Report this profile on the profile or write to us through our contact form. We review every report and may pause a profile while we check it.
19. Copyright complaints
If you believe content on Valado copies your work without permission, send a written notice to our copyright agent below. Include your name and contact details, the work you own, the link to the content on Valado, a statement that you believe in good faith the use is not authorized, a statement that your notice is accurate and that you own the work or may act for the owner, and your signature. We will review it, may remove the content and will tell the person who posted it. We end the accounts of people who repeatedly infringe.
If your content was removed. If you believe we removed your content by mistake, you can send a counter-notice to the agent above with your name, address, phone and signature, the content removed and where it was, a statement under penalty of perjury that you believe in good faith it was removed by mistake, and your consent to the jurisdiction of the federal court for your address (or for Harris County, Texas, if you live outside the US). We will send it to the person who complained. Unless they tell us within 10 to 14 business days that they filed a court action, we may restore the content.
20. Suspending or ending access
We may limit, suspend or end anyone’s access to Valado, or remove content, if they break these terms, harm others or put Valado at legal risk. When we can, we will tell you why and how to ask us to review the decision. You can stop using Valado or delete your account at any time.
21. Changes to these terms
We may update these terms. We will change the date at the top. If a change is significant, we will post a notice on the site and email featured experts at least 30 days before it takes effect, unless the law requires a change sooner. Using Valado after an update takes effect means you accept the new terms. If you do not agree, you can stop using Valado and delete your account.
22. General terms
Electronic agreement. When you click to agree or approve your profile, that counts as your signature, and our record of it counts as a written agreement. You agree to receive notices from us by email or on the site.
Whole agreement. These terms and our Privacy Policy are the whole agreement between you and us about Valado. What our team says on a call or in a message does not change them or add promises.
If a part is invalid. If a court finds part of these terms invalid, the rest still applies.
No waiver. If we do not enforce a rule once, we can still enforce it later.
Transfers. You may not transfer your rights under these terms. We may transfer them if Valado is sold, merged or becomes a separate company.
What continues. The parts about content you gave us, disclaimers, liability, your responsibility and governing law continue after you stop using Valado.
Your ideas. If you send us ideas or feedback, we may use them without paying you.
Events outside our control. We are not responsible for delays or failures caused by events outside our control, such as outages, disasters or actions of authorities.
No one else. These terms are between you and us. No one else can enforce them.
23. Governing law
These terms are governed by the laws of the State of Texas. Any dispute will be handled in the courts of Harris County, Texas.